Question 1

Can you design a racking system based on my warehouse drawing?

Accepted Answer

Yes. Send your floor plan, clear height, pallet size, unit load weight and forklift type. Our engineers return a free 3D/CAD layout with load calculations and a bill of materials before production starts.

Question 2

Which design standards do your racks follow?

Accepted Answer

Our longspan shelving is designed to AS4084 requirements, and pallet racking structures can be engineered with reference to EN 15512, FEM and RMI design guidelines depending on your destination market. Third-party load test reports are available.

Question 3

How do I choose between drive-in, push back and pallet flow racking?

Accepted Answer

Drive-in racking suits large volumes of few SKUs with LIFO rotation, push back racking suits 2 to 5 pallets deep per SKU with faster access, and pallet flow (gravity) racking is ideal when strict FIFO rotation is required, such as food and cold chain storage.

Question 4

What is the typical production lead time?

Accepted Answer

Standard projects typically ship within 15 to 30 days after drawing approval. Large or automated projects are scheduled individually and confirmed in the project plan.

Question 5

Do you offer OEM/ODM and installation support?

Accepted Answer

Yes. We provide OEM/ODM manufacturing with custom colors, sizes and branding, plus installation drawings, assembly guidance and on-site supervision for qualified projects.